Pricing Terms and conditions
Last modified: January 2, 2025
Terms & Conditions
At SimpleAI, we prioritize simplicity and aim to minimize technical jargon in our communications. Below, we outline the process of subscribing to SimpleAI and using our services.
1. Understanding “You” and “SimpleAI”
1.1 “You” or “your” refers to both you as an individual and any entity or organization you are authorized to represent.
1.2 “SimpleAI,” “we,” “our,” or “us” pertains to the SimpleAI entity you engage with for services and payments based on the specific plan or product edition you are using.
2. Scope of Services
Our offerings include all current and future offline, online, and mobile solutions, offered by us.
3. Subscription Creation
By subscribing to our services and accepting these terms, you become a subscriber responsible for all related payments.
4. Invited Users
If you are invited to use a SimpleAI service through another subscriber’s account, you are considered an invited user. You must also agree to these terms to access the services.
5. Managing User Roles
As a subscriber, you control access levels for other users you invite. Detailed information on roles and permissions is available on the SimpleAI website and manual.
6. Service Usage Rights
Whether you are a subscriber or an invited user, SimpleAI grants you access to its services (aligned with your subscription plan, user role, and access level) as long as the subscription remains active, the subscriber continues to pay, or until the access is revoked.
7. Subscriber Responsibilities
As the subscriber, you bear full responsibility for managing your subscription and determining who can access it. For example:
7.1 Manage Access: You can modify user permissions at any time.
7.2 Resolve Disputes: Any disputes regarding access must be resolved by you. For instance, if you are our reseller, and/or manage subscriptions on behalf of clients, you might be required to provide your clients with access necessary to protect yourself and the company.
8. Your Obligations
8.1 Keep your account details, including your email address, current and accurate.
8.2 Verify the accuracy of information derived from SimpleAI for legal, tax, or compliance purposes.
8.3 Protect your account credentials, ensuring your password is strong and secure. While SimpleAI enforces minimum password standards, stronger passwords are encouraged for better security.
8.4 For general security practices, refer to our dedicated security section.
9. Updates and New Services
SimpleAI continually enhances its offerings. When new or updated services are introduced, additional terms may apply, which will be communicated to you before use. For certain new features and offerings, you may not be able to utilize under your existing subscription unless you upgrade your plan or pay on demand basis, which is at the company’s discretion.
10. Ownership Rights
All elements of SimpleAI’s services, including designs, trademarks, and intellectual property, belong to SimpleAI unless explicitly stated otherwise. Users are prohibited from reproducing, distributing, or creating derivative works without prior authorization.
Pricing Information
11. Trial Periods
New users can opt for a trial period under specific conditions outlined during registration. If you wish to continue using SimpleAI after the trial, billing will begin once payment details are added. If you choose not to proceed, you can delete your organization account and request SimpleAI to remove its profiles, and/or you will lose access to the account belonging to your organization.
12. Subscription Plans and Pricing
Monthly subscription fees are based on the plan chosen. These fees, including terms for auto-renewals and cancellations, vary by region and exclude applicable taxes like GST or VAT, unless otherwise stated. Adjustments to pricing will be communicated in advance whenever possible.
13. Tax Responsibilities
You are responsible for managing external fees or taxes related to using SimpleAI services. This includes withholding taxes if applicable, unless SimpleAI processes them directly.
14. Additional Services
Depending on your location, you may access additional paid services offered by SimpleAI. Details and fees will be disclosed during registration for these services.
15. Payment Timeliness
Timely payments are required to maintain access to services. If payments are delayed or missed, SimpleAI reserves the right to suspend or restrict access until payment is received.